The Unfair
Edge Your
Business
Deserves.
Done-for-you AI automation for salons, spas, and local Vancouver businesses. We build it, deploy it, and keep it running — you keep the revenue. No contracts. No tech team. No jargon.
Actual automation output from a typical client day
Three ways
we grow
your revenue.
Every engagement starts with a discovery call to find where you're losing the most time and money. We then build automations across one, two, or all three pillars.
Win Every Lead
Stop leaving money on the table every time your phone goes unanswered.
Most small businesses lose 30–50% of new leads to voicemail. Our automations catch every call, follow up instantly, and bring no-shows back — without you lifting a finger.
- Missed-call auto-responder (text reply in seconds)
- Automated follow-up sequences for new inquiries
- No-show recovery with re-booking links
- Lead capture from website forms, DMs, and Google
Own Your Reputation
Your online reputation drives walk-ins. Manage it without the daily grind.
Reviews and social presence directly affect how many people book. We automate the busywork so your brand always looks sharp — even when you're slammed.
- AI-drafted Google review replies in your brand voice
- Review request automation post-appointment
- Social content generation from your existing work
- Consistent brand voice across every touchpoint
Run Smarter
Reclaim the hours you spend on tasks a machine should handle.
Back-office work — invoicing, scheduling, reporting, inventory alerts — shouldn't eat your day. We map your manual processes and automate the ones that slow you down most.
- Invoice processing and filing automation
- Inventory and reorder alert systems
- Custom AI dashboards for key business metrics
- End-to-end workflow automation, built for your tools
Custom-built, not off-the-shelf. Every workflow is designed around your actual operations, your existing tools, and your team — not a generic template. We've never shipped the same solution twice.
From first call
to live in
2–3 weeks.
We move fast because we've done this before. You won't wait months for a deck — you'll have a working automation in your hands before the first invoice.
15-Min Discovery Call
Free · No pitchA quick, no-obligation conversation to find out if we're a fit. We ask about your biggest pain points and the tasks stealing the most time or costing the most leads. If we can't help, we'll tell you.
60-Min Deep Dive
Week 1A focused strategy session where we map your workflows, identify the highest-ROI automation opportunities, and build a clear scope for what we'll deliver. You leave with a written plan.
Working Prototype
~1 weekWe build a live, functional prototype of your first automation — usually the highest-value workflow identified in the deep dive. You can see and test it before we expand anything.
Full Deployment
2–3 weeksWe roll out the complete automation suite, connect to your existing tools (CRM, booking system, email, Google), train your team, and run testing until everything is solid.
Ongoing Support
MonthlyWe monitor, optimize, and expand your automations every month. You get a standing check-in, performance reporting, and direct access to us when something changes in your business.
The discovery call is 15 minutes and completely free.
No pitch. No obligation. We'll tell you honestly if this is a good fit.
Why not just use
the alternatives?
There are four ways most local businesses try to get this done. Here's why each one leaves money on the table.
| Alternative | The gap | Pacific Edge advantage |
|---|---|---|
Enterprise consultants Deloitte, KPMG, etc. | Built for Fortune 500 budgets. Months of discovery before anything ships. | Week-1 prototype. SMB scope. Month-to-month pricing starting at $500. |
DIY SaaS tools Zapier, Make, etc. | You have to build and maintain everything yourself — with no support. | Done-for-you. We build it, connect it, train your team, and keep it running. |
Upwork freelancers Offshore, one-off | Unpredictable quality. Disappear after launch. No accountability. | Local. Accountable. Ongoing monthly support so your systems never get orphaned. |
In-house engineer $120K+ salary | Far too expensive for most SMBs. Overkill for automation needs. | Fractional AI team. Pay only for value delivered. Cancel anytime. |
Our commitments
to every client
No contract, no lock-in
Month-to-month billing. Cancel anytime, no penalty. We earn your business every 30 days.
Working prototype before the first invoice
You'll see something real before we charge a dollar. That's our standard, not a promotional offer.
Plain-English communication
No jargon. Every deliverable is explained in terms a non-technical owner understands — and approved by you before we build.
Ongoing support included
We don't hand off and disappear. Monthly check-ins, performance reports, and direct access when your business changes.
Local and face-to-face
We're Vancouver-based and available in person. Something no remote agency, SaaS tool, or offshore freelancer can offer skeptical local owners.
Built around your tools
We work with your existing CRM, booking system, email, and Google setup — not the other way around.
Built for
Vancouver
small businesses.
We specialize in local businesses across the Lower Mainland — especially salons, spas, and wellness studios where high appointment volume makes missed calls and no-shows genuinely costly.
The same owner-operators who are skeptical of agencies that overpromise are our best clients. We're local, accountable, and available face-to-face — in a way no offshore team or SaaS product can be.
Industries we work with
Local presence is our unfair advantage.
We offer face-to-face meetings, in-person onboarding, and a direct line to your account. No ticket queues. No offshore support. Just us.
Contact
hello@pacificedge.aiHow much does it cost?
Pricing is custom-quoted after a discovery call because scope varies by business size, workflow complexity, and which service pillars you need. Realistic range for most engagements: $500–$1,500 per month. There are no setup fees and no long-term contracts.
Is there a long-term contract?
No. Everything is month-to-month, billed monthly, cancel anytime with no penalty. We believe the relationship should be re-earned every billing cycle — so we make it easy to leave if we're not delivering.
How fast can I actually see results?
You'll have a working prototype — a live, functional automation — within roughly one week of the deep-dive session. Full deployment across your workflows typically takes 2–3 weeks from kick-off. Most clients see measurable lead recovery or time savings within the first two weeks.
Do I need technical knowledge or a tech team?
No. This is a done-for-you service. You don't touch the setup, the integrations, or the maintenance. We handle everything technical and explain what we're doing in plain English. Your job is to approve the plan and use the results.
What tools or software do you work with?
We work with the tools you already use — Google Workspace, common booking platforms (Jane, Mindbody, Acuity, etc.), Mailchimp, Shopify, QuickBooks, and most CRMs. We don't require you to switch software. If something isn't on this list, ask us — we can usually connect to it.
What kind of businesses do you work with?
Our primary focus is Vancouver-area wellness businesses — salons, spas, studios, and similar appointment-based operations. We also serve restaurants, cafés, contractors, trades, retail, and professional services across the Lower Mainland. The common thread: 1–50 employees, no in-house IT, and real money leaking through manual processes.
What happens if I want to cancel?
You can cancel at end of any billing period, no questions asked. We'll offboard you cleanly and document how your automations work so you're not left holding a black box. We'd rather earn your trust than trap you.
Why Pacific Edge AI specifically — why not just hire someone off Upwork?
Upwork freelancers are good at point-in-time projects. They typically disappear after delivery, leaving you with a system you don't understand and no one to call when something breaks or your business changes. We're local, accountable, and designed for ongoing support — not a one-time build.
Ready to get
the edge?
Start with a free 15-minute discovery call. No pitch, no obligation — just an honest conversation about what's costing your business the most right now.